First, double check that you’re using the same email address you used to create your password; it will be the email address at which you received an email confirmation.
If you’re using the correct email address, you might want to try resetting your password. See the “How do I reset my password?” information below. Be sure to check your Spam or Trash folder for the password reset email if you don’t see it in your inbox.
If you’re still having trouble logging in, it’s possible you had a typo in your email address. Please contact us using the HELP button at the bottom left of the page to contact us via chat or email [email protected] and we’ll be happy to help.