If you already have access, click on the LEARN MORE link for the event on the home page of the website. On the page for the event, click on the REGISTER / LOGIN button and sign in. The stream will load in its place, or you’ll see a message indicating when the stream will be available.
Access to PBS Station Events are limited to one stream per household, and on one device at a time per household. By attempting to stream on a second device or from a second location, the first device/location will be disconnected.
You can enjoy a PBS Station Event on a PC, laptop, tablet, or phone, with some smart TVs supported. Most fairly new devices will have no issue. We recommend you check your phone provider to verify you have the latest version of one of the following browsers on your phone. Chrome for Android iOS Safari
If you’re unable to view the stream, it is likely a localized problem related to your browser settings, device software, or other user-specific problems we unfortunately are not able to individually troubleshoot. However, we suggest you try the following: Refresh your browser page (ideally, hard refresh by pressing CTRL +F5). Clear your browser’s cache and …
I’m having problems viewing the content, what can I do? Read More »
We use cross-site tracking on our website. This is to allow access to our streams embedded within the page. By default, Apple’s Safari browser prevents cross-site tracking and sometimes prevents you from accessing our streams. This setting controls whether Safari makes some information available to pages embedded in other pages (like our video streams). If …
I’m getting a message “embeds are disabled on this page”, what can I do? Read More »
If you’re having an issue with streaming quality, the issue is likely a localized problem related to your internet bandwidth, video codec issues, or other device or user specific problems we unfortunately are not able to individually troubleshoot. However, we suggest you try the following: Refresh your browser page (ideally, hard refresh by pressing CTRL …
The stream is freezing, stuttering, or otherwise not working, what can I do? Read More »
Please make sure you are using a supported browser such as the latest version of Chrome, Firefox, or Safari, and that audio is working for all other functions on your device.
Absolutely. You can enjoy a PBS event on a PC, laptop, tablet, or phone, with some smart TVs supported, regardless of where you’ve originally created your password. However, you can only watch on one device at a time.
Smart TV compatibility with a PBS Station Event largely depends on the model of your smart TV. Certain models will allow streaming without any issues; however others might not, which is why we recommend watching a VYE event on a computer, laptop, or tablet. Unfortunately, due to the sheer number and variations of smart TVs …
Some PBS Station Events are available to watch for a limited period of time after the livestream performance. Please refer to the details sent to you about your particular event for details. If you have any questions about availability, contact us via email at [email protected] and we’ll be happy to help.