Topic: My Account

First, double check that you’re using the same email address you used to create your password; it will be the email address at which you received an email confirmation. If you’re using the correct email address, you might want to try resetting your password. See the “How do I reset my password?” information below. Be …

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To reset your password, complete the following steps: Visit the page for the event for which you already have access. Click the REGISTER / LOGIN button. On the pop-up, select the LOGIN tab. On the Login pop-up, click the Forgot password? text under the password field. Enter the email address you used to register, and …

How do I reset my password? Read More »

Unfortunately, for security purposes, you cannot change your account’s email once you’ve registered, but  you can create a new account and send us an email at [email protected] to let us know. We will be happy to transfer all your active access from your old account to your new one.

To delete your account your password, complete the following steps: Visit the page for the event for which you’ve purchased a ticket. Click the REGISTER / LOGIN button. Log in to your account. In the bottom-right corner of the screen, click on the account tab. Click on My Details. Click the Delete account button at the …

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